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FAQ

MTTR

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Polyamp do not have a service department, we have a shelf in connection to the production testing. Our test personnel repair in between to lots. You are welcome to visit us and check our repair shelf. Our policy is that a repair should be sent back within two weeks from arrival. This means a practical MTTR (Mean Time To Repair) is 3-4 Weeks due to transports. We can make it faster if needed. To achieve shorter MTTR a replacement unit must be located in vicinity of the equipment. In such case the MTTR value is 20 minutes.

Last Updated on Monday, 04 January 2010 08:40
 
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Newsflash

Our Åtvidaberg plant is expanded and refurbished we also a new entrace. The reason is increased demand of our DC/DC converters and that the production of the Systems division products has also been moved to the plant. In connection with the expansion we also changed the energy system and are using heat pumps charged by the Swedish Granite ground.